Zalora Promo Code & Zalora Coupon Codes Malaysia for September 2025

About Zalora Malaysia

Zalora first went live in Malaysia in 2012 and since then has expanded into other Southeast Asian nations, including Indonesia, Singapore, the Philippines, Hong Kong, and Taiwan. It is owned by Global Fashion Group founded by Chris Feng and others and is funded by Rocket Internet as well.

Being a fashion mall, Zalora integrates international and domestic brands. This way, Malaysian consumers get to see a wide range of international brands and domestic designers. Its offerings include Muslim wear, lingerie, party wear, Qipao, Jubah, Telekung, among numerous other genres from Lubna, Naelofar Hijab, Yadotsa, Xixili, and Yans Creation.

And if you want to accessorize, premium brands like Kate Spade, Guess, Aldo, Keds, Nose, Quay, Fitbit, and G-Shock are also available in Zalora. For more discounts, new members can use Zalora first purchase code such as the “welcomeu30” promo code.

Fast and Easy Delivery

Zalora offers convenient shipping experiences in Malaysia and internationally. Free shipping is offered on all purchases above RM99 from Zalora in Malaysia, and free shipping is offered on all third-party purchases above RM50. Brunei charges RM30 on purchases below RM150, and bigger orders are shipped for free.

Delivery time varies:

• Zalora items are shipped within 1-5 business days to Malaysian consumers.
• Orders are received from local third-party sellers within about 2-6 days.
• International brands are delivered between 5-14 business days.

Customers also have an opportunity to enjoy offers such as free shipping coupons, festive offers, or seasonal events such as the Zalora Christmas Sale or valentine’s day deals.

For frequent shoppers, Zalora Now also provides free unlimited express delivery without minimum spend, with next-day delivery for just RM11.90 for Peninsular Malaysia. Deliveries are made by trusted logistics partners such as GD Express, Ninja Van, and City Link.

Easy Cancellations and Returns

Zalora policy is to make the customers feel safe while shopping online. Orders can be cancelled before dispatch. Returns are accepted within 30 days, if the products are not used, in their original packaging, and following the return policy.

You may have three options to go back:

• Drop off at a Zalora return point.
• Self-return in PostCo stores.
• Coordinate pick-up via Zalora logistics partners.

They are stock-based exchanges, and items whose price variance is greater than 20% cannot be exchanged directly.

Reliable Customer Service

If you need assistance with anything ranging from Zalora gift vouchers to issues with payments, Malaysian customer service is available through a variety of channels:

• Hotline: +603-2027 4717 or +603-92123 535 (office hours only).
• Live chat via Zendesk.
• Direct email through the contact page.
• Facebook and Instagram business hour updates on social media.
• Customer service email: [email protected]

Zalora Malaysia headquarters is located at A-5, 1, Jalan Dua, Chan Sow Lin, 55200 Kuala Lumpur. Office working hours are Monday to Friday, 9 AM to 6 PM, excluding public holidays.

Hassle-Free Refunds

Refunds are made in full if the return is eligible under Zalora policy. Refunds are made through bank deposits to your bank, a refund by the same payment method you used, or store credit. Store credit is instant, whereas bank transfers or card refunds are made within 1-9 working days based on your provider.

Secure Payment Methods

Zalora Malaysia offers several easy and safe payment options, including:

• Credit cards and debit cards (Visa, Mastercard, American Express)
• GrabPay
• Boost Wallet
• PayPal
• Internet banking via CIMB Clicks and Maybank QRPay
• Zalora gift cards
• Cash on delivery
• Store credits

All payments made through cards are handled through Cybersource to ensure maximum security. With the use of valid Zalora vouchers, customers can buy products such as white blouses, jeans, handbags, boots, and evening dresses at a reduced price.

Benefits of Signing Up

By registering with Zalora and subscribing to newsletters, Malaysian consumers get special vouchers and promotions during the season times. First-time customers get a 25% discount (up to RM90) and free delivery for their initial purchase using the Zalora first time user voucher.

Other benefits are:

• Get RM35 off for your first purchase with a spend of RM150 and more, no promo code required.
• Receive amazing discount of 25% for app users on their first buy using the Zalora first time user promo code of “ZLAPP” .
• Unique celebratory season promotions like Raya and Malaysia Day offers.

More Ways to Save

Zalora provides high-end and relaxed fashion within reach with year-round sales. Customers save by:

• Flash sales
• Bank joint products
• Weekly brand promotions
• Zalora GrabPay provides
• Free shipping vouchers
• First buyer vouchers
• Free gift with certain products

In addition, warranty programs exist for some watch and luggage brands in Zalora, and some brands have repair centers too. Using Zalora coupons guarantees that you get the best out of the promotions.

Frequently Asked Questions About Zalora

How do I apply a Zalora discount code?

• Search for Zalora voucher code on SnatchSavings page.
• Select the code most appropriate to your shopping needs.
• Click on the Zalora coupon to take you to Zalora website.
• Add products to your shopping cart and proceed to check out.
• Enter Zalora Malaysia promo code to receive instant discounts.